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Política de reembolso

Refund Policy

We only replace items if they are defective, damaged, or if we shipped the wrong item. If you have any discrepancies about your product received, please send us an email at webmaster@cafecortez.com and send your item to: 1030 E Vista del Cerro Tempe Arizona US 85281.

To return your product, you should mail your product to: 1030 E Vista del Cerro Tempe Arizona US 85281

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.